This version first released with BSB Business Services Training Package Version 8.0.
Four newly created units for cyber security awareness added to Group B electives:
This version first released with BSB Business Services Training Package Version 7.2.
Added BSBWHS432X Contribute to organisational mental health response in the context of disruptive events to the elective unit list.
This version first released with BSB Business Services Training Package Version 7.1.
Release created to amend typographical error in packaging rules.
This version first released with BSB Business Services Training Package Version 7.0.
This qualification reflects the role of individuals working as developing and emerging leaders and managers in a range of enterprise and industry contexts.
As well as assuming responsibility for their own performance, individuals at this level are likely to provide leadership, guidance and support to others. They may also have some responsibility for organising and monitoring the output of teams.
They apply solutions to a defined range of predictable and unpredictable problems, and analyse and evaluate information from a variety of sources.
No licensing, legislative or certification requirements apply to this qualification at the time of publication.
Total number of units = 12
5 core units plus
7 elective units, of which:
Elective units must be relevant to the work environment and the qualification, maintain the integrity of the AQF alignment and contribute to a valid, industry-supported vocational outcome.
BSBLDR411 Demonstrate leadership in the workplace
BSBLDR413 Lead effective workplace relationships
BSBOPS402 Coordinate business operational plans
BSBXCM401 Apply communication strategies in the workplace
BSBXTW401 Lead and facilitate a team
BSBCMM412 Lead difficult conversations
BSBCRT411 Apply critical thinking to work practices
BSBCRT413 Collaborate in creative processes
BSBFIN401 Report on financial activity
BSBLDR412 Communicate effectively as a workplace leader
BSBLDR414 Lead team effectiveness
BSBLDR521 Lead the development of diverse workforces
BSBOPS403 Apply business risk management processes
BSBPEF402 Develop personal work priorities
BSBSTR401 Promote innovation in team environments
BSBSTR502 Facilitate continuous improvement
BSBTWK401 Build and maintain business relationships
BSBWHS411 Implement and monitor WHS policies, procedures and programs
BSBWHS432X Contribute to organisational mental health response in the context of disruptive events
BSBXBD403 Analyse big data
BSBXBD404 Use big data for operational decision making
BSBCRT412 Articulate, present and debate ideas
BSBOPS401 Coordinate business resources
BSBOPS404 Implement customer service strategies
BSBOPS405 Organise business meetings
BSBOPS407X Support organisational response to disruption
BSBPEF401 Manage personal health and wellbeing
BSBPEF403 Lead personal development
BSBPEF502 Develop and use emotional intelligence
BSBPMG430 Undertake project work
BSBSUS411 Implement and monitor environmentally sustainable work practices
BSBSUS412 Develop and implement workplace sustainability plans
BSBWRT411 Write complex documents
BSBXCS406 Develop cyber security insider threat and risk response plans
BSBXCS407 Develop cyber hygiene best practice plan
BSBXCS408 Develop employee cyber security risk profiles
BSBXCS409 Plan and implement organisational cyber security insider threat prevention strategies
SIRXCEG004 Create a customer-centric culture
Supersedes and is equivalent to BSB42015 Certificate IV in Leadership and Management.
Companion Volume Implementation Guide is found on VETNet - https://vetnet.gov.au/Pages/TrainingDocs.aspx?q=11ef6853-ceed-4ba7-9d87-4da407e23c10
The Certificate 3 Guarantee supports eligible individuals to complete their first post-school certificate III level qualification and increase their skills to move into employment, re-enter the workforce or advance their career.
The program also supports school students to access training and Queensland's Year 12 graduates to transition to employment by providing free training in high priority qualifications.
Under the Certificate 3 Guarantee, the Queensland Government provides a subsidy for a range of certificate III level vocational qualifications.
Foundation skills training and lower-level vocational qualifications may also be subsidised in certain circumstances.
Additional opportunities may be available in exceptional circumstances where an individual does not meet the eligibility criteria for the program but circumstances indicate the objectives of the program will be met through a confirmed employment benefit. Additional opportunities will be considered on a case-by-case basis, upon request by a prospective student.
To learn more, prospective students can contact the Department of Employment, Small Business and Training on 1300 369 935.
It is important that you choose the right course for you to take full advantage of the program.
For information on choosing a training provider, read our training consumer tips.
The Queensland Skills Gateway displays the courses available under the Certificate 3 Guarantee and provides information about what they cover, the careers they can lead to, and the training providers approved to deliver them.
As a condition of your enrolment, you will be required to complete a student training and employment survey within 3 months of finishing or discontinuing your training.
The subsidy represents the level of government contribution for a qualification, and varies between qualifications based on a number of factors.
The investment priority or importance of the training influences the size of the government subsidy. Training in vocational areas that align with important economic and industry skills needs will receive a higher government subsidy.
A higher subsidy will also be paid to support participation by disadvantaged learners (concessional students). More information on concessional student status is detailed in the Certificate 3 Guarantee program policy.
Students undertaking certificate III level training and non-concessional students undertaking lower-level vocational training are required to pay student co-contribution fees.
The amount of your co-contribution fees will vary depending on the course you undertake and the training provider you choose.
The fee may be paid on your behalf by an employer or another third party, but cannot be paid or waived by the training provider, or any organisation related to the training provider, unless approved by the department.
However, full costs (including co-contribution fees) for Certificate 3 Guarantee high priority qualifications are covered under the Fee Free TAFE program.
Last updated 13 January 2023